Refund & Cancellation Policy

Last Updated: January 30, 2026

Privacy Policy

Data Collection & Use

We collect minimal personal information to provide a secure and private user experience.

  • Account Data: Email, username, and encrypted password
  • Technical Logs: Masked IP addresses and essential session cookies
  • Verification: Third-party age verification may be used to comply with applicable laws

These records are stored in high-security, isolated environments.

Discreet Billing & Confidentiality

Charges will appear under a discreet billing descriptor. We do not sell, rent, or trade personal data to third-party marketing firms.

Data Security & Retention

All transmissions are protected using SSL/TLS encryption. Account data is retained only while active. Legally required records are stored for the minimum required period.

Refund & Cancellation Policy

General Policy

Due to the digital nature of the content, all sales are final and non-refundable. Once access is granted or content is streamed or downloaded, the service is considered fully delivered.

Limited Exceptions

Refunds or credits may be issued at our discretion under the following circumstances:

  • Technical Failure: Verified inability to access content for more than 48 hours
  • Duplicate Billing: Confirmed multiple charges for the same period
  • Unauthorized Use: Verified fraudulent activity following review

Cancellation Terms

Subscriptions may be canceled at any time through account settings or the billing provider. Access remains active until the end of the billing cycle. No pro-rated refunds are provided.

Chargeback Protection

Unauthorized chargebacks may result in immediate account termination and permanent restriction of access, including blocking of associated payment methods and accounts.

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